What Can You Do If Your Solar Installer Goes Out Of Business?

by | Jun 13, 2020 | Information

“What can I do if my solar installer goes out of business?”.  This is a question currently being asked by tens of thousands of commercial and domestic solar array owners.  It may be that your solar installer has dissolved their company, gone bust, or gone into liquidation. The end result is still the same.  You can get no support or back up from them. Below we explain what help you can get.

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The most likely reason you are reading this is because you have a problem or fault with your solar panels. Or it may be that they need cleaning.  You have likely tried to contact your original solar installer for help. However, they have gone bust and now you don’t know what you can do. If you are in this position, Clean Solar Solutions can help.

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How Can I Find Out If My Solar Installer Is Still In Business? 

The first piece of advice is to search for their company on the U.K. governement website Companies House. Click on ‘Find Company Information‘, then ‘Start Now‘. You’ll have the option to type the name of your solar installer into a search bar.  Click ‘Enter’. If your installer was a U.K. Limited company, you’ll see their name appear. You can then can click on it to see if they are still ‘Active‘ or ‘Dissolved‘. 

If the company is active, they may be able to help you with your solar maintenance.  If they are dissolved, the company no longer exists or functions. Therefore, you will need to find an alternative solar maintenance provider.

The fact of the matter is that very many solar-related companies have gone out of business.  In fact, it is estimated that over 80% of domestic solar installers have gone out of business since 2011!  Why is this and how can Clean Solar Solutions help?

Why Have So Many Installers Gone Out Of Business?

During the solar ‘boom’ time, 2011 – 2014, a lot of electricians discovered that installing solar was very profitable.  Some went hell-for-leather into installing solar panels. When a Feed-in-Tariff drop was looming, there was a huge demand for solar installations. It was more than the fledgling solar industry could cope with.  

Some solar installers rushed and cut corners when installing. They did this just to get them on the roof and connected in time for the Feed-in-Tariff drop.  As a result, many installations were simply not installed according to MCS standards. Many were left unsafe and sadly, some people were just plain ripped-off  by unscrupulous installers. They told customers that solar panels were maintenance-free or self-cleaning. Both statements ore nonsense.

Like any technical equipment, solar arrays do need maintenance by qualified people. Like any other flat outdoor surface, your solar panels also need cleaning.

They knowingly installed bad quality components and rushed the job just to maximise their profit. These company owners made a fortune of the back of shoddy workmanship. When the market slowed they deliberately closed their company, knowing there would be no legal recourse for their unsuspecting clients.

Gladly, there were many good quality solar installers out there at the same time. These provided a high quality product and service.  Some of these closed because the cost of solar components came down and the Feed-in-Tariffs got less and less. The solar industry became less profitable to be in and some just could not keep their company profitable.  So this is another reason some solar installers are no longer in business. 

 

Help can be given if your solar installer has gone out of business

Where Can I Get Help When My Solar Installer Has Gone Bust?

You will need to find a reliable solar operations and maintenance contractor that services your area and can help with your enquiry.  Clean Solar Solutions are a multi award-winning O&M Provider and we can provide help with the following issues:

  • Your solar panels not producing electricity
  • Investigate why your solar panels are producing less than they used to
  • Repair/replace inverters
  • Repair/replace broken panels
  • Carry out full services and safety checks on your solar array
  • Install 24/7 solar monitoring to ensure any fault is picked up immediately
  • Full reporting of all works completed
  • One-off vists for repairs or cleaning
  • Provide solar maintenance and cleaning contracts so you have peace of mind for years to come

If your solar installer is no longer in business and you need help or support, please contact us.  We will be in business for many more years and will be happy to help.