What Can You Do If Your Solar Installer Goes Out Of Business?

by | Jun 13, 2020 | Information

“What can I do if my solar installer goes out of business?”  – This is a question currently being asked by tens of thousands of commercial and domestic solar array owners across the U.K.  Whether your solar installer is dissolved, gone bust, in lquidation or has closed their company, the result is still the same.  You can get no support or back up from them.  Keep reading for good news however.

The most likely reason you are reading this is because you have a problem or fault with your solar panels or because they need cleaning.  You have tried to contact your original solar installer only to find they have gone bust and now you don’t know what you can do or who you can turn to for good quality solar maintenance.  Put simply, Clean Solar Solutions can help.

How Can I Find Out If My Solar Installer Is Still In Business? 

If you go to the U.K. Government website Companies House and click on ‘Find Company Information‘, then ‘Start Now‘, you’ll have the option to type the name of your solar installer into a search bar.  Click ‘Enter’ and if your installer was a U.K. Limited company, you’ll see their name appear and you can click on it to see if they are still ‘Active‘ or ‘Dissolved‘. 

If the company is active, they may be able to help you with your solar maintenance.  If they are dissolved, the company no longer exists or functions, so you will need to find an alternative solar maintenance provider.

The fact of the matter is that very many solar-related companies have gone out of business.  In fact, it is estimated that over 80% of domestic solar installers have gone out of business since 2011!  Why is this and how can Clean Solar Solutions help?

Why Have So Many Solar Installers Gone Out Of Business?

During the solar ‘boom’ time, 2011 – 2014, a lot of electricians discovered that installing solar was very profitable.  So they went hell-for-leather into installing solar and when a Feed-in-Tariff drop was looming, there was more demand for solar installations than the fledgling solar industry could cope with.  

So some solar installers rushed and corners were cut on thousands of solar installs, just to get them on the roof and connected in time for the Feed-in-Tariff drop.  As a result, many installations were simply not installed according to MCS standards, many were left unsafe and sadly, some people were just plain ripped-off  by unscrupulous installers who knowingly installed bad quality components and rushed the job just to maximise their profit. These company owners made a fortune of the back of shoddy workmanship and subsequently and deliberately closed their company, knowing there would be no legal recourse for their unsuspecting clients.

Gladly, there were many good quality solar installers out there at the same time and these provided a high quality product and service.  However, as the cost of solar components came down and the Feed-in-Tariffs got less and less, solar became less profitable and some just could not keep their company profitable.  So this is another reason some solar installers are no longer in business. 

Many solar array owners were wrongly told information by solar sales people such as ‘your solar panels are maintenance-free for 20 years’ or ‘your solar panels are self-cleaning’.  Both of these statements are nonsense.  Like any technical equipment, solar arrays do need maintenance by qualified people and like any other flat outdoor surface, your solar panels also need cleaning.  

However, many people believed the sales patter and invested in solar.  It is only years later when a fault appears or they realise that their solar panels need cleaning, that a solar array owner needs to contact their installer for backup and they have gone out of business.  

Where Can I Get Help When My Solar Installer Has Gone Bust?

You will need to find a reliable solar operations and maintenance contractor that services your area and can help with your enquiry.  Clean Solar Solutions are a multi award-winning O&M Provider and we can provide help with the following issues:

  • Your solar panels not producing electricity
  • Investigate why your solar panels are producing less than they used to
  • Repair/replace inverters
  • Repair/replace broken panels
  • Carry out full services and safety checks on your solar array
  • Install 24/7 solar monitoring to ensure any fault is picked up immediately
  • Provide full reporting of all works completed
  • Provide one-off vists for repairs or cleaning
  • Provide solar maintenance and cleaning contracts so you have peace of mind, knowing you have regular visits and support for years to come

So if your solar installer is no longer in business and you need help or support with your solar panels, please contact us.  We will be in business for many more years and will be happy to help.